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Hospitality Solutions Unlimited, LLC.

Look no further, all your front desk and guest services operations in one place. My name is Alorick Baker; a professional, friendly, courteous and energetic hospitality specialist. I have 31 years of hotel hospitality experience as a guest service agent, night auditor, guest services supervisor, guest services manager, as well as assistant general manager trainee; which included scheduling, payroll, hiring and budgeting. I have an extension proven track record at various hospitality brands, such as; Hilton, Marriott, IHG, Choice Hotels, Wyndham, Royal Sonesta and Salamander Luxury Collection.

Next Available Date for Assignment

April 18, 2026

Preferred Employment Duration

  • Permanent
  • Short Term
  • Project Based
  • Consulting
  • Short Term to Permanent

Skills

To utilize my extensive communication skills in hospitality, marketing, guest services, public relations and management

Areas of Expertise

Front Desk Agent, Front Desk Supervisor, Front Desk Manager, Overnight Manager, Guest Services Manager and Assistant General Manager.

Brand Experience

Hilton, Marriott, IHG, Choice Hotels, Wyndham, Royal Sonesta and Salamander Luxury Collection.

Software Experience

Opera, Opera Cloud, Fosse, Light Speed, OnQ and Springer-Miller.

Employment History

Powell Hospitality- Front Office Manager, Task Force Lead, Night Auditor and Front Desk Agent. June 2023 - Present Transformation Hospitality Solutions- Task Force Front Office Manager, Night Auditor. July 2023 - June 2024 Carver Hotel Group- Task Force Front Office Manager, Task Force Night Auditor. June 2019 - May 2022 The Chase Park Plaza Royal Sonesta Night Manager February 2022 - June 2022 Hilton Hotel- Front Office Manager, Front Desk Supervisor, Night Auditor and Front Desk Agent. June 2016 - February 2022

Education

Arkansas Tech University B.A., Hotel and Restaurant Management University of Arkansas Fayetteville Business Management

Training & Certificates

Hotel management training program Arkansas Law and Government Explorer Post Southwestern Marketing Certificate

Service Area

Front Office Manager Back of house catering supervisor Asst. General Manager

Closest Airport - (Enter 3 Letter Airport Code)

STL- St. Louis International Airport

Legally entitled to work

  • United States
  • Canada

Achieve Success with Key Performance Indicators (KPIs)

  • Occupancy Rate
  • Average Daily Rate (ADR)
  • Revenue per Available Room (RevPAR)
  • Revenue by Department
  • Customer Satisfaction Score (CSAT)
  • Repeat Guest Rate
  • Average Length of Stay (ALOS)
  • Direct Booking Percentage
  • Cost per Occupied Room (CPOR)
  • Employee Satisfaction and Turnover Rate
  • Guest Lifetime Value (GLV)
  • Online Reputation Index (ORI)
  • Sustainability Metrics
  • Social Media Engagement Rate
  • Website Traffic Growth

Location

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About the listing author

Alorick B.
Hello, I'm Alorick B..

HOSPITALITY SOLUTIONS UNLIMITED, LLC. Look no further, all your front desk and guest service operations in one place. My name is Alorick Baker, a professional,…

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HOSPITALITY SOLUTIONS UNLIMITED, LLC. Look no further, all your front desk and guest service operations in one place. My name is Alorick Baker, a professional,…

Hospitality Solutions Unlimited, LLC.

Hospitality Solutions Unlimited, LLC.

$300.00 per day

Alorick B.Alorick B.Alorick B.
$300.00
per day