Director of Sales & Marketing

From Thompson Hotels, Hyatt, and building a brand for Sydell Group, I look forward to providing my 10 + years of experience to the overall success of the business. With a creative mind and the strategic knowhow, I'm eager to collaborate and work with like-minded individuals with the same vigor.

Next Available Date for Assignment

Whenever you need me.

Preferred Employment Duration

  • Permanent

Skills

Played an integral role in brand development, design, and hotel culture Works closely with the Executive Team in creating rooms, marketing, and events budgets as well as writing Business and Marketing Plans Acts as a hotel ambassador participating in sales calls, sales missions, and trade shows Has experience in selling multiple market segments not only withing rooms but events Responsible for maintaining marketing budget and works closely with the digital agency to set goals for SEO, paid search, and social advertising Collaborates with the Revenue Team on a weekly basis to have a continuous cadence regarding rate strategy, marketing initiatives, and sales pipeline as it pertains to the hotel budget

Areas of Expertise

Represents hotel brand proudly and in turn, closes deals with key decision makers within respective markets Hunter for low hanging fruit Mentor to those who want to learn more Collaborative with all departments within hotel Great with food recommendations

Accomplishments

Exceeded year one hotel budgeted ADR by 2% and indexed at 98% against the comp set with projections to meet and exceed the budget for year two Closed multiple buyouts for hotels with meetings​/​ events included

Brand Experience

Thompson Hotels SIXTY Hotels Hyatt Sydell Group

Software Experience

Opera Stay N Touch Agency 360 Demand 360 Sabre​/​ SynXis Envision Sales ProfitSword Revinate Lighthouse Duetto

Employment History

Penny, Williamsburg Director of Sales and Marketing May 2022 - Present Played an integral role in brand development, design, and hotel culture Works closely with the Executive Team in creating rooms, marketing, and events budgets as well as writing Business and Marketing Plans Acts as the hotel ambassador participating in sales calls, sales missions, and trade shows Actively sells all market segments accounting for over 16% of the overall hotel rooms budget Responsible for maintaining marketing budget and works closely with the digital agency to set goals for SEO, paid search, and social advertising resulting in higher revenue conversion and brand awareness Collaborates with the Revenue Team on a weekly basis to speak about rate strategy, marketing initiatives, and sales pipeline as it pertains to the hotel budget Exceeded the hotel budgeted ADR by 2% in year one and indexed at 98% against the comp set with projections to meet and exceed the budget for year two Tasked with assisting Bard College, who is part owner of the building with selling student housing for the academic calendar year Hyatt - Hyatt Place New York City Times Square & Hyatt Place New York Chelsea Area Associate Director of Sales November 2019 - May 2022 Assisted the Director of Sales in hiring and managing pre-opening sales team, holding each team member accountable for their respective market segments Oversaw a team of three individuals, two group sales managers and two coordinators, ensuring all revenue goals are obtained each quarter Responsible for creating annual Business and Marketing Plans for both properties Actively participated in various trade shows​/​ events and establishing relationships with key buyers in order to ramp both hotels and generate business across all market segments Essential in obtaining over 100 National and Local accounts for two pre-opening hotels Closely worked with Marketing and Social team in order to grow awareness and engage with our following across all platforms, (Facebook, Instagram, Trip Advisor, Google, etc.) Responsible for booking, rebooking, and shifting business from 2020 to 2021 and 2022 during COVID-19 pandemic Moxy East Village - Director of Sales March 2019 - September 2019 Responsible for overseeing entire mix of sales and develop strategies in order to surpass yearly budget Actively identified and captured new local business to increase total market segment Increased National Corporate Business by 17% YOY Participated in various brand centric events targeting major feeder markets booking business into the market Uncovered business booking into the market and created strong business cases in order to shift share away from the hotel’s competitive set Increased GDS channel activity over 30% resulting in the hotel capturing over it’s fair share from the competition Maximized sales efforts by maintaining and establishing new relationships with individuals that influence travel to New York Collaborated with the hotel’s Revenue Director and established numerous marketing campaigns in order to increase hotel visibility and volume of production The William Vale - Brooklyn, New York Senior Sales Manager May 2016 - November 2018 Co-led pre-opening sales team, developed and implemented action plan in order to consistently meet and surpass the hotel’s budget Oversaw Transient, Entertainment, Group, Consortia, and FIT market segments Continued to grow corporate business by identifying new and increasing accounts that book within an ever growing Brooklyn market - doubling production from prior year Improved total occupancy by 11% from prior year Conducted multiple sales blitz to proactively search for local business within the neighborhood - in turn this increased overall ADR by establishing dynamic rates for smaller volume accounts Maximized hotel exposure through the GDS in order to move up in overall performance comparative to competitive set - increasing revenue YOY by 46.2% and 48% in room nights Attended Revenue meetings and actively participated in hotel forecasting, TravelClick reports, and the review of STR reports Traveled as hotel ambassador; established new business relationships through feeder markets - ensured maximum exposure for the hotel and increased international travel by 13% Managed monthly sales department meetings, reporting, and expenditures Hyatt - Hyatt Union Square, New York Sales Manager September 2015 - April 2016 Developed business plans to maximize revenue opportunities Reviewed Hoteligence for potential business, identified market trends, and current production within the Manhattan market Responsible for new client outreach, targeting companies that have weekday business in order to increase weekday room night production by 11% YOY Responsible for raising the Corporate ADR by 5% YOY

Education

San Francisco Art Institute– Presidential Scholarship Bachelor of Fine Arts; New Genres Graduated with Honors - May 2010

Closest Airport - (Enter 3 Letter Airport Code)

LGA JKF

Legally entitled to work

  • United States

Recommendations

Happy to provide with request

Achieve Success with Key Performance Indicators (KPIs)

  • Average Daily Rate (ADR)
  • Revenue per Available Room (RevPAR)
  • Revenue by Department
  • Customer Satisfaction Score (CSAT)
  • Repeat Guest Rate
  • Average Length of Stay (ALOS)
  • Direct Booking Percentage
  • Net Promoter Score (NPS)
  • Online Reputation Index (ORI)
  • Search Engine Optimization (SEO)
  • Pay Per Click (PPC)
  • Social Media Engagement Rate
  • Website Traffic Growth

Location

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