Senior Hospitality Executive
- IHG, Hyatt, Marriott and Hilton Experience - Former VP of Operations - Former Corporate Director of F and B - Launched 4 Proof of Concept for MI
Next Available Date for Assignment
6/15/26
Preferred Employment Duration
- Short Term
- Project Based
- Consulting
- Short Term to Permanent
Skills
Well versed in Marriott, Hyatt, Hilton and IHG Systems. Expert with M3 and ProfitSword. Expert in all POS from Microsoft to Toast.
Areas of Expertise
All systems, guest service, food and beverage and accounting.
Accomplishments
Hotels and Restaurants I have overseen have won a James Beard Award, 2 Michelin Stars, 2 Michelin Keys and numerous other accolades.
Brand Experience
Hyatt, Hilton, Marriott, IHG
Software Experience
All brand systems, Micros Symphony, Aloha, Toast, M3, ProfitSword, HotelEffectiveness, Resort Pass, Opentable,
Employment History
Most recently VP of Operations over 22 hotels, previous Area GM for Westin and Marriott Suites in Chicago, Previous Corporate Director of Food and Beverage
Education
Bachelors in Marketing from CU Boulder
Training & Certificates
ServSafe
Service Area
All
Closest Airport - (Enter 3 Letter Airport Code)
PBI
Legally entitled to work
- United States
Recommendations
See my LinkedIn. www.linkedin.com/in/matthewjgarvey
Achieve Success with Key Performance Indicators (KPIs)
- Net Operating Income (NOI)
- Occupancy Rate
- Average Daily Rate (ADR)
- Revenue per Available Room (RevPAR)
- Revenue by Department
- Customer Satisfaction Score (CSAT)
- Repeat Guest Rate
- Direct Booking Percentage
- Cost per Occupied Room (CPOR)
- Employee Satisfaction and Turnover Rate
- Net Promoter Score (NPS)
- Digital Engagement Metrics
- Guest Lifetime Value (GLV)
- Online Reputation Index (ORI)
- Sustainability Metrics
- Guest Segmentation Metrics