Operational excellence in Operations, Sales​/​Marketing and Revenue Management wrapped up in one. When GM's needed to go through an entire operation as part of our training, my background started with Marriott and of course has worked with the leading third party management companies as an advisor and an employee. Travel extensively up to 50 weeks a year!

Next Available Date for Assignment

August 24, 2026

Skills

Operational excellence Certified Trainer for multiple companies (Marriott, Bank of America, and Starwood Hotels) Lean Six Sigma Black Belt Staff Mentoring and Development Creation and Implementation of Food and Beverage Initiatives

Areas of Expertise

Half the career as Operations and half the career as Sales​/​Marketing​/​Revenue. Full service, Select Service, Luxury, and Independent boutique. Brand experience with Marriott, Hilton, Interstate, Starwood and ownership groups. If it runs a hotel, I've had the pleasure of leading the teams that make it happen, including working with corporate and asset management groups. If I need to be onsite, access remotely, or arrange for a hybrid project, we will have measurable results. I love what I do in developing future leaders, even as a contract person. I'm not a warm body, but rather an executive that can hit the ground running on day one. Use my skill set as you see fit.

Accomplishments

Double digit revpar growth Acquisition of the Year (twice) in two different markets Market RevPar of the Year (twice) in two different markets Director of Sales and Marketing of the Year - Marriott's Western Region

Brand Experience

o Marriott Hotels & Resorts, Renaissance Hotels, Sheraton, Courtyard by Marriott, Springhill Suites by Marriott, Residence Inn by Marriott  Marriott Pyramid Hotel and Convention Center; Albuquerque, NM  Marriott Casa Magna Resort; Cancun, Mexico  Renaissance Hotel and Conference Center; Reno, NV  Marriott Las Vegas, Courtyard, Residence Inn Complex – University of Las Vegas  Sheraton Wrigleyville; Mesa, AZ  Marriott Anaheim, CA and Courtyard by Marriott; Anaheim, CA  Courtyard by Marriott and Springhill Suites Complex; Flagstaff, AZ  Courtyard by Marriott and Residence Inn Complex - University of Virginia Charlottesville VA;  Residence Inn, Aloft and AC Hotel Portfolio; Portland, ME o Hilton Full Service, Hilton Garden Inn, Homewood Suites by Hilton, Hampton Inn by Hilton  Hilton Checkers Luxury Downtown Los Angeles, CA  Hilton Hotel Portfolio of 4 hotels - Albuquerque, NM  Hilton Hotel Portfolio of 3 hotels - Edina, MN  Hilton Hotel Portfolio of 3 hotels - Boston​/​Peabody, MA  Hilton Homewood Suites Portfolio of 3 hotels - Seattle, WA o Hyatt Place  Bloomington, MN; Kansas City​/​Overland Park, KS (Apple REIT) o Luxury and Independent boutique  Viceroy Los Cabos Mexico and Madison Hotel, Memphis TN (Aparium Hotels) o Private Hotel Portfolio of 8 properties  Phoenix, AZ o Wyndham, Choice, and G6 properties  Wickenburg, AZ; Phoenix, AZ; Mesa and Tempe, AZ; Colorado Springs, CO o Crowne Plaza Hotel and Conference Center (now converted to Autograph Collection) o Dallas​/​Addison

Software Experience

StayNTouch PMS, OnQ, FOSSE, Sales Pro, MARSHA, CI​/​TY, One Yield V2, ISAC, OPERA, M3 Accounting, Delphi (property and FDC), IdeAS Revenue Software, ProfitSage, ProfitSword, Hilton Lobby, GROW Revenue Management, Crestline Hotels proprietary software, Atrium Hospitality Proprietary Software, OPERA Cloud

Employment History

Hidden Gems Hotels and Resorts, LLC - October 2001 to the Present Marriott International, Interstate Hotels, Starwood, Ayres, and Tarsadia Hotels – 9​/​87 to 9​/​01

Education

Capella University, MBA In process- Capella University, Bachelor of Science Business Administration

Training & Certificates

Lean Six Sigma Black Belt Les Brown - School of Speaking

Service Area

Available in all 50 states, and Puerto Rico

Closest Airport - (Enter 3 Letter Airport Code)

ONT (closest) LAX - most flights for cross country SNA - John Wayne Orange County

Recommendations

Upon request