Hello, I'm John B.

Accomplished results-driven professional with extensive experience in Full Service Hotel Operations, Office Management, Customer Service, F&B, and Employee Development. Excels in resolving challenges with innovative solutions, system and process improvements proven to increase Guest Services, Brand Loyalty, Quality Assurance, and the Bottom Line. Works autonomously and takes ownership of all aspects of Hotel Operations – Adaptability to flourish in high pressure, fast paced situations. Outstanding customer service experience, capable of rapidly and effectively adapting to new situations; detail oriented, self-disciplined and organized with exceptional management skills.