Hospitality Task Force Sales/Operations
Hotel Opening Specialist • Hotel Closings (renovation or permanent) • Director of Sales Consultant • Strategic Revenue Growth • Sales System Implementation • Multi-Hotel Leadership • Hilton, IHG and Marriott Revenue Management Systems • Sales Strategy Innovator
Next Available Date for Assignment
Depending on the details of your project
Preferred Employment Duration
- Short Term
- Project Based
- Consulting
Skills
IHG, Hilton R&I Credentials and Marriott; Delphi/SalesForce
Areas of Expertise
If your sales team is not connecting with operations, not selling your services correctly or need ongoing coaching on how to handle prospecting, closing the sale, and nurturing the client, reach out. I teach teams to work collaboratively throughout all departments.
Accomplishments
Closing hotel for major six-month renovation in New England; Opening hotel in Long Island, New York market. Organizing and increasing sales for sales office for various properties
Brand Experience
Hilton, Marriott, IHG
Software Experience
Hilton, IHG and Marriott Revenue Management Systems, Delphi.fdc/Salesforce, Cvent, Meeting Broker
Employment History
Closing of newly acquired full-service property for a six-month full renovation and re-branding. November 2024 • Interim closing GM to continue daily tasks as well as prep for closing date. • Organization of the movement of guest room/function space reservations to sister hotels. • Coordinating logistical details for vendors to pick up equipment and supplies. • Closing direct bill accounts and collections of outstanding balances. IHG Full Service 122 room/6,000’ meeting/banquet property October 2023 Contracted to: • Trained on-site sales team to increase room sales, banquet sales and understand how to maximize meeting space for most profitability. Resulted in two new 2024 conventions booked within 75 days. • Trained prospecting and revitalizing techniques resulting in six new LNR accounts within 45 days. • Transitioned AGM into new General Manager role for property. • Reviewed and updated banquet menus for cost profitability and selling popularity. • Created sheet to shelf inventory system for kitchen. • Set-up vendor systems for food purchasing. Reduced food cost by 40+% within 90 days. Hawkeye Hotels (affiliated with IHG, Hilton, Marriott, Radisson and Best Western) October 2022 – February 2023 Regional Director of Sales • Immersed in all facets of the sales process for multiple properties simultaneously. • Hotels averaged 120 – 200 rooms located throughout urban and suburban Milwaukee and Chicagoland markets. • Hilton R&I certified, IHG Concerto and Marriott One Yield. • Holiday Inn Express, TRU/Home 2 Suites, Fairfield Inn – Milwaukee, • Hampton Inn, Holiday Inn Express, Best Western, Country Inn Suites, Residence Inn– Chicagoland market Chartwell Hotels (affiliated with IHG, Hilton and Marriott Brand Hotels) September 2015 – September 2022 Regional Director of Sales • Directed six on-site sales teams at eight hotels managing $30 million in combined budgets. • Working knowledge of The Lobby, Merlin and MGS. • Hilton Road Map for new build Hampton property New York City market March 2022. Ran 82% occupancy due to nearly $1 million in pre-sell groups. • Portfolio hotel markets include: 1. New York State 2. New York City 3. Pennsylvania 4. New Hampshire 5. Rhode Island • Integral part of weekly Revenue management strategies for eight company owned properties to include: 1. Two full Service IHG properties (224 rooms plus 10,000 square feet of meeting/banquet space combined total). 2. Two extended stay Marriott properties (183 rooms combined total) 3. Three select service Hilton/Hampton properties (303 rooms plus 2,000 square feet combined totals) 4. One IHG Holiday Inn Express property (96 rooms) KK Media Partners Recurring tourism-based clients contracted for multi-faceted projects to include: • Transitioned hotel from a Best Western to Holiday Inn franchise. Followed IHG protocol to open hotel as an IHG full-service property with 130 rooms and 4,000 square feet of meeting/banquet space. • Sales Project Manager for visitor guides for associations, Visitors Bureaus, State Tourism departments. Patricia Kobela
Education
Bachelor of Arts in Professional Studies • Misericordia University Associate Degree in Travel and Tourism • Central Penn College
Training & Certificates
Certified Hotel Administrator • AHLEI Hilton and IHG Continuing Education Programs • Hilton University and IHG Training Programs Hilton R&I Certified Amadeus Sales & Event Management Certification - Advanced Property Administrator
Service Area
US
Closest Airport - (Enter 3 Letter Airport Code)
AVP, EWR
Legally entitled to work
- United States
Achieve Success with Key Performance Indicators (KPIs)
- Occupancy Rate
- Average Daily Rate (ADR)
- Revenue per Available Room (RevPAR)
- Revenue by Department