Experienced Task Force General Manager with a proven track record of improving guest satisfaction, team morale, and overall hotel performance. Skilled in building positive team cultures and exceeding revenue goals. Seeking a new opportunity that offers stability and the right fit.

Next Available Date for Assignment

April 14, 2026

Skills

Hotel Management, Team Leadership, Talent Development, Operations Management, Finance, Customer Service, Revenue Management, Sales, Marketing, Communication

Areas of Expertise

Task Force General Manager, Operations, Extended Stay

Brand Experience

Fairfield Inn & Suites, Hotel Colee, Autograph Collection, Borrego Springs Resort & Spa, Ocean Lodge Resort, Home2 Suites, Hampton Inn, Holiday Inn, Holiday Inn Express, Crowne Plaza, Staybridge Suites, Homewood Suites.

Software Experience

Opera, MARSHA, OneYield, OnQ, PEP, Fosse, Lightspeed, HotelKey, M3, Profitsword, Hotel Effectiveness, Quore.

Employment History

ask Force General Manager January 2022 to Present Fairfield Inn & Suites, Columbia SC: General Manager 2​​/​​24-Present Hotel Colee, Autograph Collection, Buckhead Atlanta GA: General Manager 1​​/​​24-2​​/​​24 Borrego Springs Resort & Spa, Borrego Springs CA: General Manager 7​​/​​23 to 11​​/​​23 Ocean Lodge Resort, St Simons Island GA: General Manager 4​​/​​23 to 7​​/​​23 Home2 Suites, Covington GA: Opening General Manager 11​​/​​22 to 4​​/​​23 Hampton Inn, Covington GA: General Manager 11​​/​​22 to 3​​/​​23 Holiday Inn, Savannah GA: General Manager 8​​/​​22 to 11​​/​​22 Fairfield Inn & Suites, Woodstock GA: General Manager 01​​/​​22 to 07​​/​​22 Offer support to hotels at multiple service levels, including Luxury, Lifestyle, Full Service, Resort, Select, and Limited Service. Specialize in building positive team culture while improving overall guest satisfaction and team morale. Work closely with ownership and management company to analyze KPI’s and reach monthly, quarterly, and annual goals. Dual Director of Operations | Crowne Plaza​​/​​Staybridge Suites ATL Midtown - Atlanta, GA August 2021 to January 2022 -Worked closely with all staff to provide first-class customer service. -Oversaw operations of front desk staff, housekeeping, F&B outlets, and maintenance. Achieved budget goals and maintained cost control. -Conducted interviews, hiring, coaching, and counseling of department managers and staff. -Handled payroll, scheduling, A​​/​​R accounts, vendor invoicing, and billing. -Produced reports for corporate office and effectively communicated with staff and ownership. -Promoted a healthy work environment and maximized revenue through collaboration with sales and front desk staff. -Maintained excellent leadership skills and positive communication. General Manager | Hampton by Hilton - Bermuda Run, NC September 2020 to September 2021 - Acted as a brand ambassador for the hotel, ensuring compliance with brand standards. - Built a positive and welcoming culture among the staff. - Oversaw operations of front desk staff, housekeeping, kitchen, laundry, and maintenance. - Exceeded revenue goals and worked closely with the Director of Sales to meet prospecting targets. - Conducted forecasting, budget meetings, and safety meetings. - Managed interviews, hiring, coaching, and counseling of department managers and staff. - Handled payroll, A​​/​​R accounts, vendor invoicing, and billing. - Produced reports for corporate office and effectively communicated with staff and ownership. - Maximized revenue through collaboration with sales and front desk staff. - Demonstrated strong leadership skills and maintained positive communication. General Manager | Fairfield Inn & Suites - Asheville, NC October 2019 to September 2020 - Provided first-class customer service by closely working with all staff. - Oversaw operations of front desk staff, housekeeping, kitchen, and maintenance. - Achieved budget goals and maintained cost control. - Conducted interviews, hiring, coaching, and counseling of department managers and staff. - Handled payroll, scheduling, A​​/​​R accounts, vendor invoicing, and billing. - Produced reports for corporate office and effectively communicated with staff and ownership. - Collaborated with sales and front desk staff to maximize revenue. - Demonstrated strong leadership skills and positive communication. General Manager (GM) | Hampton by Hilton - Hartsville, SC July 2018 to November 2019 - Ensured guest satisfaction and service as the top priority. - Oversaw operations of front desk staff, housekeeping, kitchen, and maintenance. - Created and met budgets, focusing on revenue and expense control. - Conducted interviews, hiring, coaching, and counseling of department managers and staff. - Handled payroll, scheduling, A​​/​​R accounts, vendor invoicing, and billing. - Produced reports for corporate office and effectively communicated with staff and ownership. - Promoted a healthy work environment and maximized revenue through collaboration with sales and front desk staff. - Demonstrated excellent leadership skills and positive communication. - Achieved outstanding status on the most recent QA with an overall score of 91.5% and cleanliness score of 93.5%. Assistant General Manager ​​/​​ Director Of Sales | STAYBRIDGE SUITES - Jacksonville, NC December 2016 to July 2018 - Assisted with all responsibilities of the GM, including front desk operations and scheduling. - Maintained IHG brand standards and ensured staff was properly trained. - Focused on driving revenue and market share. - Managed direct bill accounts, F&B ordering, and kitchen staff scheduling. - Met sales and hotel budget goals. - Handled meeting room bookings, group contracts, and BEOs. Front Office Manager​​/​​Assistant General Manager | STAYBRIDGE SUITES - Jacksonville, NC June 2016 to December 2016

Education

Associate in CRIMINAL JUSTICE |Kaplan University | April 2007 to May 2009

Training & Certificates

IHG Sales certified, IHG Front Office Operations Training certified, Hilton GM and Sales Certified, CPO certified, ServSafe certified

Service Area

US

Closest Airport - (Enter 3 Letter Airport Code)

ATL