Experienced Sales supervisor specializing in revenue growth, client relationship management, and innovative sales strategies. With over eight years of experience in sales and marketing across diverse markets, I bring a proven track record of achieving results, from increasing direct bookings by 30% to fostering long-term client loyalty. My expertise ensures exceptional service delivery and growth.

Next Available Date for Assignment

Available to start immediately or as needed

Skills

Sales Strategy Development Lead Generation & Qualification Customer Relationship Management Team Leadership and Collaboration Negotiation and Closing Deals Social Media and Digital Marketing Networking and Problem-Solving Fast learning

Areas of Expertise

B2B Sales Inside Sales Client Retention Strategies Revenue Growth Management Strategic Partnerships High-Volume Sales Environments

Accomplishments

Recognized as "Best of the Best" for Outstanding Customer Care. Increased direct bookings by 30% through a social media campaign. Boosted repeat sales by 25% via enhanced customer feedback systems. Achieved a 15% increase in referral sales by negotiating strategic partnerships. Presented research findings in academia with industry experts.

Brand Experience

Mark's (Canadian Tire) (Canada) Jumbula (USA) Isfahan Traditional Hotel (Iran) Storz and Martin (Germany)

Software Experience

Salesforce CRM NVivo (Research Analysis) Microsoft Office Suite Google Ads and SEO Tools

Employment History

Sales Associate (Part-time) Oct 2024 - Present Mark's (Part of Canadian Tire) • Assisted over 40 customers per shift, offering product recommendations, resolving concerns, and ensuring a high level of customer satisfaction. • Organized and replenished inventory, leading to an increase in efficiency and product availability. • Provided personalized customer service by identifying needs and recommending products. Sales Professional(Remote, Part-time) May 2024-Present Jumbula • I improved customer relationship management by implementing HubSpot, leading to a 20% increase in user engagement and higher sales conversion rates. • To enhance sales team productivity, I developed a targeted training program, reducing onboarding time by 30% and accelerating sales results. • Recognizing the need for more leads, I collaborated with marketing to design campaigns that boosted lead generation by 15%, contributing directly to sales growth. Research Assistant(remote) Jan 2024-Aug 2024 University of Guelph • Conducted and analyzed qualitative data from 14 in-depth interviews using NVivo, providing actionable insights that directly informed the research paper’s strategic recommendations. • Synthesized findings from 50 case studies to identify trends and patterns, shaping the direction of key project strategies. • Presented data-driven conclusions in a paper, receiving positive feedback for their applicability to industry challenges. Teaching Assistant(remote) Sep 2023-Mar 2024 University of Guelph • I developed interactive tutorials to increase student engagement, leading to a 15% improvement in performance. • I standardized the grading process to ensure fair and timely evaluations for over 200 students. • I organized study groups to provide additional support, increasing class participation and understanding. Sales and Marketing Manager Apr 2019-Apr 2021 Isfahan Traditional Hotel • I launched a targeted social media campaign and developed comprehensive brand marketing tactics that directly increased sales by boosting direct bookings by 30% and Led a campaign that advanced customer engagement by 50 %. • I introduced a guest feedback system that improved customer satisfaction by 25%, leading to higher repeat sales and positive word-of-mouth. • I negotiated and secured partnerships with local businesses, resulting in a 15% increase in referral sales and expanded market reach. Customer Service Lead October 2017 – March 2019 Isfahan Traditional Hotel • Managed front desk operations during night shifts at a prestigious traditional hotel, where I ensured seamless guest experiences by maintaining high standards of service and operational efficiency, leading to consistently positive guest feedback and an exemplary reputation for the hotel.

Education

MSc in Management (Innovation, Commercialization & Entrepreneurship), University of Guelph. Bachelor in Electrical engineering specializing in Bioelectric

Training & Certificates

Certified in B2B Sales for Startups. Sales Techniques for Closing Deals. Google Ads and Social Media Marketing.

Service Area

International specifically Ontario Canada

Closest Airport - (Enter 3 Letter Airport Code)

YYZ (Toronto Pearson International Airport)