Front Desk Manager
I have a background in PMS opera, and OnQ. I offer five star hospitality with handling problems dealing with coworkers training, a leader, who is also a team player. I am willing to work in any form of climate love helping to get hotels back on track of wherever they need to be. I always lend to helping hand. I’m a peoples person looking to grow and understand more about the hospitality industry because I love what I do.
Next Available Date for Assignment
I am available to work now.
Preferred Employment Duration
- Permanent
- Short Term
- Project Based
- Consulting
- Short Term to Permanent
Skills
Certified CPR instructor working well with others, communicating effectively building teams and strategies to make better and permanent lasting interactions with hotels, leaders, and guest. following directions and willing to learn all new strategies to get the job done.
Areas of Expertise
Front desk, supervisor front desk, manager, front desk, ambassador, hostess of events, hostess of banquets party planner
Accomplishments
Becoming team lead and putting groups together training and facilitating placement for new hires and other employees looking to advance in hospitality and cross train and do other things pertaining to all different types of hotels, whether it’s full service or boutique.
Brand Experience
I have work for all Hilton brand, including some of the boutique hotels. Last one was the Barnes in San Francisco. I have also worked for Sonesta Marriott Extended StayAmerica and Hyatt hotels.
Software Experience
All things Microsoft OnQ PMS Opera, opera, cloud, hotel key, Marsha GXP and micros. For full service, hotels and boutique and conference centers.
Employment History
Hilton Garden Inn Embassy suites Inn, Marriott Renaissance Marriott perimeter Atlanta, Extended StayAmerica, Sonesta, and suites Hyatt Regency Waldorf Astoria, the Ritz Carlton
Education
Temple University bachelors in science
Training & Certificates
Trained an opera, opera clown, PMS Marsha GXP hotel key and OnQ.
Service Area
Front desk, office manager, front desk, supervisor in front desk agent. Lead hostess of banquets and events in hotel settings working closely with the sales department.
Closest Airport - (Enter 3 Letter Airport Code)
ATL
Legally entitled to work
- United States
Recommendations
Experience in working all shifts night auditor second shift morning shift.
Achieve Success with Key Performance Indicators (KPIs)
- Occupancy Rate
- Average Length of Stay (ALOS)
- Employee Satisfaction and Turnover Rate
- Social Media Engagement Rate
- Website Traffic Growth