General Manager/ Director of Operations
I’ve spent over 30 years in hotel operations, including 15 years leading Marriott-branded properties such as SpringHill Suites, Courtyard, Residence Inn, and Fairfield Inn. Much of my time was spent stepping into hotels that needed stronger operational discipline, where I focused on improving performance, controlling labour and costs, and building stronger leadership teams.
Next Available Date for Assignment
April 13, 2026
Preferred Employment Duration
- Permanent
- Short Term
- Consulting
Skills
• Hotel Operations Leadership • P&L Management & Cost Control • Revenue & Performance Optimization • Team Leadership & Development • Guest Experience & Service Recovery • Renovations & Capital Project Oversight • Owner & Stakeholder Relations
Areas of Expertise
My expertise is in improving operational performance in service-driven environments. I focus on building strong teams, tightening execution, and aligning daily operations with financial results. I’m particularly effective at identifying inefficiencies, controlling labour and costs, and creating accountability across leadership teams while maintaining a strong guest experience.
Brand Experience
I have extensive experience across both Marriott and IHG brands, primarily in select-service and extended-stay environments. Marriott: SpringHill Suites, Courtyard by Marriott, Residence Inn, Fairfield Inn & Suites; all at the select-service and extended-stay level, with properties ranging up to 175 rooms and including F&B and meeting space. IHG: Early career experience across franchised properties, primarily select-service.
Software Experience
FOSSE,Opera, MARSHA
Employment History
Over 30 years in hospitality and service operations, including 15 years as a General Manager with Marriott-branded hotels such as SpringHill Suites, Courtyard, Residence Inn, and Fairfield Inn. Began career with IHG properties, progressing through operational leadership roles. Later led multiple hotel turnarounds with Concord Hospitality, improving performance and overseeing renovations. Most recently held senior leadership roles in retirement living with Tapestry and Chartwell, managing large teams and complex operations.
Closest Airport - (Enter 3 Letter Airport Code)
YYZ
Legally entitled to work
- Canada
Recommendations
See LinkedIn profile at https://www.linkedin.com/in/kevin-davison71
Achieve Success with Key Performance Indicators (KPIs)
- Net Operating Income (NOI)
- Occupancy Rate
- Average Daily Rate (ADR)
- Revenue per Available Room (RevPAR)
- Revenue by Department
- Customer Satisfaction Score (CSAT)
- Repeat Guest Rate
- Cost per Occupied Room (CPOR)
- Employee Satisfaction and Turnover Rate
- Net Promoter Score (NPS)
Location
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About the listing author
I’m a hospitality and senior living executive with 30+ years of experience leading hotels and retirement residences. I focus on driving performance, elevating guest and…
I’m a hospitality and senior living executive with 30+ years of experience leading hotels and retirement residences. I focus on driving performance, elevating guest and…