Sales Leader | Strategic Partnerships | Guest Experiences
With over 8 years of experience in the hotel industry, including 4 years in Downtown Toronto’s luxury, lifestyle and upscale market. I am a results-driven hospitality sales leader focused on driving revenue, elevating guest experiences and empowering a high-performing team. Currently serving as Director of Sales & Marketing at Delta Hotels London Armouries, I bring a proven track record of delivering multi-million-dollar revenue growth, building strategic partnerships and maintaining market share. Passionate about both business and community impact, I am also proud to serve on the Board of Directors for the London Food Bank, contributing to meaningful change locally.
Next Career Move
Director of Sales & Marketing, Director of Sales, Account Director, Regional, Corporate.
Preferred Employment Duration
- Permanent
Skills
Sales & Team Leadership Time Management Revenue Generation CRM Systems and Reporting Sales & Marketing Strategies
Areas of Expertise
Group Sales Total Account Management Prospecting Contract Negotiations Partnership and Community Engagement
Accomplishments
Multi-hotel contract deals Consistently reach revenue targets Mentoring and developing team members
Brand Experience
Marriott, Accor, Hyatt, Radisson Blu, Independents/Boutiques
Software Experience
CI/TY Opera Lightspeed Salesforce Delphi
Segment & Years of Experience Luxury, Upper Upscale, Upscale, Upper Midscale, Midscale, Economy
Luxury, Upper Upscale, Upscale
Education
The Humber College Institute of Technology & Advanced Learning - Post-Graduate - Hospitality and Tourism Operations Management McMaster University - Bachelor’s Degree - Political Science
Legally entitled to work
- Canada
Achieve Success with Key Performance Indicators (KPIs)
- Occupancy Rate
- Average Daily Rate (ADR)
- Revenue per Available Room (RevPAR)
- Customer Satisfaction Score (CSAT)
- Repeat Guest Rate
- Employee Satisfaction and Turnover Rate