Are you seeking a dynamic and results-driven professional to enhance your sales and business development initiatives? Look no further. With over two decades of experience in the hospitality industry, I bring a proven track record of driving revenue growth, exceeding customer expectations, and forging lasting partnerships. Key Skills and Achievements: Strategic Sales Leadership: Demonstrated success in driving revenue per available room (REVPAR) through strategic account qualification and management across multiple market segments, including luxury, boutique, mid-scale, and limited service. Relationship Building: Leveraging extensive networks and relationships with agency account managers, travel arrangers, and travel managers to consistently exceed customer service expectations and secure new business opportunities. Resourcefulness: Known for uncovering alternate avenues to win even in challenging market conditions, consistently achieving targets and driving business growth. Systems Proficiencies: Proficient in a range of sales and hospitality management systems including Lanyon, TravelClick, Salesforce, Opera, and CVENT, among others. Professional Experience Highlights: Task Force Senior Business Travel Manager: Instrumental in preparing and implementing SMART action plans to drive market share and secure significant projects, resulting in an estimated $600k revenue boost within six months. Account Sales: Generated over 2,500 room nights of incremental revenue in the first quarter of 2023 through targeted sales initiatives and efficient resolution of client issues. New Business Development: Successfully secured contracts with top oil operators and service companies, establishing a base business for extended-stay workforce housing in a challenging market. Global Sales Manager (La Quinta Hotels LLC): Led negotiations for corporate rates, doubling revenue from $10 million to over $22 million annually within two years, while managing RFPs for over 20 key accounts.

Areas of Expertise

Sales and Business Development MARKET SEGMENT -Luxury -Boutique -Mid-Scale -Limited Service

Brand Experience

Hilton – Curio DoubleTree IHG Crowne Plaza La Quinta Hotels Corporate Omni Hotels & Resorts Club Quarters Hotels Management Companies Kokua Hospitality BlueSky Hospitality Solutions Sage Hospitality Market Ready

Software Experience

Lanyon, TravelClick, Ready Bid, Agency 360, Opera, IVY, ONQ, Hilton Lobby, Delphi, Salesforce, CVENT, Zoom Info

Employment History

C Baldwin Hotel – Curio Hilton 354 Rooms Houston, Texas Senior Business Travel Manager March 2024 – May 2024 -DOS support by preparing 30, 60, 90-day SMART action plan presented to owners of the hotel which includes best practices moving share from area competitors. -Sourced 2 significant projects estimated to produce $600k in the next 6 months by focused efforts on the transient segment of business. -Signed 2 new mid-year National Accounts that will be published in the GDS as well as their online booking tool. -Trained sales managers on best practices for collaborating and partnering with Hilton Global Sales Team Emeline & The Ryder Hotel Charleston, South Carolina Senior Business Travel Manager November 2023 to December 2023 Two 2 boutique luxury hotels in Charleston, South Carolina. -Generated RFPs for 2024 and met goal of adding 20 local accounts and 2 national accounts for 2024 within a 30-day time frame. PROFESSIONAL EXPERIENCE: (10 TO 15 YEARS) Club Quarters Hotels Manager of Membership and Account Sales Club Quarters Hotel, Houston Region: Midwest and West US 11​/​01​/​2022 to 08​/​09​/​2023 15 Properties -Generated over 2,500 room nights incremental revenue for the Houston Club Quarters Hotel in the first quarter of 2023 by increasing transient demand and finding new group opportunities. -70% increase in room revenue within the first quarters of 2023 by efficiently resolved sales, service and account issues with previous clients and regained their loyalty to the brand. -Added 15 local accounts increasing sales volume by the negotiated rate program. -Utilized Hotelligence360 & Demand 360 to enhance hotel performance and optimize opportunities to creatively shift business from competitor hotels. Orla Executive - Lodge December 2019 to April 2 Opening New Business Development Manager Workforce Long-Term Lodging ​/​ 430 Rooms -Presented alternative office space and lodging in the Permian Basin, an area with limited area housing options. -Won contracts with senior purchasing managers with the top 10 oil operators and service companies. Utilized long-lasting relationships within the oil and gas procurement sector to build base business of extended-stay workforce housing in the area. Omni Houston Riverway Luxury Mid-Scale Full-Service Hotel ​/​ 387 Rooms Senior Business Travel Sales Manager -Fully develop corporate transient market segments that include local and national accounts as well as the consortia programs that drive revenue to the bottom line. Analyzed the hotel’s transient market segment to set budget and forecast. DoubleTree by Hilton Hotel & Suites Houston, Galleria October 2015-July 2018 388 Rooms Business Travel Sales Manager -Grew GDS market penetration by 20% in a down market. -Shifted share from the competition that increased REVPAR with long-term stays. -Quickly increased share for business travel team by utilizing my national sales experience with key decision makers. DoubleTree by Hilton Greenway Plaza Houston July 2018- July 2019 446 Rooms Business Travel Sales Manager -Grew business travel market segment by 15% year over year. -Identified new business opportunities with existing accounts that increased revenue to all outlets in the hotel. La Quinta Hotels LLC Corporate Regional Sales Manager for 5 years Global Sales Manager for 7 years 09​/​2003 to 09​/​2014 854 Properties -Global Sales Manager for the Oil & Gas Segment, Negotiated Corporate rates brand-wide Brand Ambassador, leader mentor. -Grew revenue base in 2 years from $10 million to over $22 million annually in corporate transient and group. -Managed annual RFP for over 20 accounts that contributed significant revenue to over 140 hotels. -Spearheaded multiple projects to educate GMs and Regional Sales Managers on travel business management principles that involve strategic planning, resource allocation from 2008 to 2014.

Service Area

US