Strategic Solution Alignment, Leadership Driven Results

With over 20 years of hospitality experience I am here to partner with you as your hospitality subject matter expert to support and drive success to your business. I don't collect stamps... I collect award winning results. Account management excellence and operational leader with 15+ years of experience managing large hotel operations and B2B partner portfolios across technology platforms. Proven ability to build executive-level relationships, translate complex product solutions into measurable client outcomes, and drive ROI through strategic account planning. Experienced in managing multi-stakeholder environments, cross-functional collaboration, and delivering KPI-driven insights. Consultative and collaborative approach to elevate your business from good to great! Let's talk. https://www.linkedin.com/in/vaskolovos/

Next Available Date for Assignment

Currently accepting new projects

Preferred Employment Duration

Short Term
Project Based
Consulting

Skills

Account Management & Customer Success • B2B SaaS Platforms • KPI Development & Reporting • Strategic Partner Planning • Cross-Functional Stakeholder Alignment • Executive Relationship Management • Solution Consulting & Onboarding • Revenue Retention & Expansion • Data-Driven Decision Making • Risk & Compliance Ecosystem Awareness • Project Management • Renovation Management • Human Resource Management • Trained Public Speaker

Areas of Expertise

Cost Management • Operational Efficiencies • Reputation Management • Employee Relations and Performance Management • Business Continuity • Contract Negotiations

Accomplishments

•Public Speaking Engagements: Destination Toronto, St. John's Destination, London Tourism, HSMAI, ORHMA, Expedia (across NORAM), Easton's Group, Silver Hotel Group, Manga Hotels, Westmont Hospitality, Palm Holdings, RealStar, Ellicott Hotels, Choice Canada, Marriott Canada •Top National Account Manager - Canada growing account size from 400 to over 800 •Top Acquisition Leader - Global 2023-2025 inclusive •Top Lodging Destination Campaigns - Canada increasing media spend by 300% over 3 years •Increased ADR by 550% and OCC by 21% over 4 years at Award Winning 4 Diamond Hotel •Increased Upsell Revenues from $30K per annum to over $320K per annum •Increased Trip Advisor ratings for multiple hotels. •Highest accomplishment taking The Old Mill Hotel in position #104 to #2 in Toronto. •Certified 4 hotels in Green Key Global Program •Project Manager for 2 Hotel Renovations- on budget and on time IYKYK

Brand Experience

Choice, IHG, Accor, Preferred Hotels, Independent, Granite Club, Expedia

Software Experience

Salesforce, Zoom, MS Office Suite, Google Workspace, Canva, Slack,Trello, Opera PMS, Koddi, TravelAds, Partner Central, SynXis (Sabre), Tableau

Employment History

Expedia • Business Development Manager 2017-Present Canadian Linen • General Manager 2017 Old Mill Toronto • General Manager 2011-2016 Metropolitan Hotel • Director of Operations- 2010-2011 Granite Club • Clubhouse Manager 2009 Accor • Dir. of Rooms, Housekeeping & Engineering Mgr, Front Office Mgr 2003-2009 IHG • Front Office Supervisor 2001-2003 Interstate Hotels • Rooms Controller 1999-2001 Choice Canada • Assistant GM 1998-1999

Education

York University Bachelor's Program

Training & Certificates

Accor Revenue Management Certification • Franklin Covey – Four Disciplines of Execution • H.O.T.S. Ryerson University • Emotional Intelligence • Myers Briggs (ENTJ) • Coaching for Success • Train the Trainer • Diversity & Inclusion in the Workplace • OSSA/WSIB Health & Safety • Generations in the Workplace • Military GGHG Reservist