Task Force Front Office Manager/ Sales Administrator
Highly –accomplished, quick learner with an impressive hands-on knowledge base encompassing the entire front-end and progress in learning the sales, finance, and guest service spectrum of hospitality management, with special expertise in Major brand Operation systems. Extended knowledge includes Microsoft equipped programs, computer presentation skills, and building components of PC’s and PC technology. Highly regarded team player by peers and mentors as an overachiever committed to excellence in this field, as demonstrated by outstanding achievement.
Skills
Experience and Academic preparation include: OnQ, OnQ R&I, Opera/Concerto, PMS/MARSHA, FOSSE, Delphi.FDC, Meeting Broker, UltiPro, and Hotel Effectiveness.
Brand Experience
Hilton (OnQ), Marriott (FSPMS), Opera ( IHG/Independent Luxury Hotels)
Software Experience
OnQ,FSPMS,Opera
Employment History
Resume upon request.
Education
Masters of Business Administration in Hospitality Management, North Carolina State University: Raleigh, NC (2017-2019) Bachelors of Arts in Music Education, Norfolk State University: Norfolk, VA (2009-2013) High School Diploma, George Washington High School: Danville, VA (2003-2007)