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With over 14 years in the hospitality industry and more than a decade of expertise in hotel sales and catering, I am a results-driven Task Force Consultant specializing in Sales, Catering, and Conference Services. My background includes extensive experience with leading brands such as Hilton and IHG, where I’ve successfully supported properties through transitions, leadership gaps, and performance challenges. I am well-versed in systems including Delphi, Opera, and OnQ, and bring a deep understanding of both the operational and strategic sides of hotel management. My experience spans Sales Manager, Conference/Convention Services Manager, and Director-level support roles—allowing me to adapt seamlessly to any assignment and quickly identify opportunities to strengthen processes, optimize revenues, and enhance guest satisfaction. I pride myself on being the “go-to” professional who can step in, stabilize, and set teams up for success—whether that means covering for a leader on leave or realigning a department for long-term results. I thrive in fast-paced, high-demand environments and am passionate about driving collaboration and consistency across departments. When I’m not on property, I’m traveling to my next assignment with my 14-year-old dog, Baelor, who’s been my trusted travel companion through every chapter of my hospitality journey.